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Ndiema Fashion
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Ndiema Beauty & Personal Care
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Ndiema Baby, Kids & Maternity
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Ndiema Food & Grocery
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Ndiema Liqour Store
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Ndiema Home & Kitchen
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Ndiema Electronics
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Ndiema Computing
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Ndiema Phones & Tablets
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Ndiema Office & Furniture Supplies
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Ndiema Books & Media Library
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Ndiema Sports & Outdoors
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Ndiema Health & Medical
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Ndiema Automobile
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Ndiema Global Store
Authentic Item Policy
We believe Ndiema.market buyers and sellers
are fundamentally good. We also believe Kenyans deserve to shop and sell
online with confidence and peace of mind. In order to achieve that, Ndiema.market
does not allow the sale of inauthentic/counterfeit items, and sellers found to
violate this may be banned from Ndiema.market’s marketplace. All items offered
for sale on Ndiema.market must be authentic.
Ndiema.market does not allow the sale of
inauthentic merchandise, including any items that have been manufactured,
replicated, or reproduced without authorization. All items bearing a company's
official brand name or logo must have been lawfully made by, for, or with the
consent of that company, otherwise the seller is in violation of Ndiema.market’s
Authentic Items policy.
It is the responsibility of each seller to
source and sell only authentic products. If a seller is determined by Ndiema.market
to have sold inauthentic/counterfeit goods, Ndiema.market may suspend or
terminate the seller’s ability to sell on Ndiema.market immediately,
indefinitely, and without warning; and current or future payments held by Ndiema.market
on the seller’s behalf may be forfeited, withheld, and applied towards the
reimbursement of buyers.
If a buyer receives an item determined to
be inauthentic, Ndiema.market will not facilitate the return or replacement of
this item to the seller and the seller bears the entire risk of losing the
physical item, the monetary value of the item, and the privilege to continue
selling on Ndiema.market. Sales of inauthentic/counterfeit goods may also lead
to civil and criminal penalties and legal action against sellers by the lawful
owners of the intellectual property infringed upon, and Ndiema.market will
cooperate with the appropriate parties in holding the offending sellers
accountable.
We take our responsibility to provide a
safe platform for buying and selling online in Kenya very seriously and this
includes merchandise/product authenticity. We constantly work hard to improve
how we detect and prevent inauthentic/counterfeit products from reaching our
marketplace because we know that our customers trust that they are buying
authentic products when they shop on Ndiema.market. It's our job to provide an
online marketplace deserving of trust and this is why we stand behind the
products sold on our site with our 100% Buyer Protection program.
We
encourage anyone (buyer or seller) who suspects inauthentic items are being
sold on Ndiema.market to notify us by emailing admin@ndiema.market. We'll
investigate the situation and take appropriate action.
Online Shopping on Ndiema.market – Kenyan’s Largest Online Marketplace
Ndiema.market is Kenya’s number one online Shopping destination. We pride ourselves in having everything you could possibly need for life and living at the best prices than anywhere else. Our access to Original equipment manufacturers and premium sellers gives us a wide range of products and services at very competitive prices. Some of our popular categories include electronics, mobile phones, computers, fashion, beauty products, home & kitchen and a whole lot more from premium brands. Some of our other categories include Food & drinks, automotive & industrial, books, musical equipment, babies & kids items, sports & fitness, to mention a few. To make your shopping experience swift and memorable, there are also added services like gift vouchers, consumer promotion activities across different categories and bulk purchases with hassle-free delivery. Enjoy free shipping rates for certain products and with the bulk purchase option, you can enjoy low shipping rates, discounted prices and flexible payment. When you shop on our platform, you can pay with your debit/credit card or with mobile money like Mpesa, Airtel Money and Equitel via NdiemaPay which is a convenient and secured payment solution. Get the best of lifestyle services online, don't miss out on the biggest sales online which takes place on special dates of the Month ie Ndiema YAKATA, our biggest sale of the month which happens 28th to 30th Monthly with discounts of up to 50%.
We launched Ndiema. market in July 2022 and our mission is to become the engine of commerce and trade in Africa. It is the most trusted & secure online shopping platform in Africa. You can purchase all Your products & have them delivered to your doorstep. We serve a retail customer base that continues to grow exponentially, offering products that span various categories.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our lowest price guarantee, 7-day free return policy, order delivery-tracking, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
Ndiema.market offers a third-party online marketplace, as well as first-party direct retail spanning various categories including consumer electronics, fashion, home appliances, books, children's items, computers & accessories, phones and tablets, health care and personal care products. The company also has logistics service (Ndiema Express), which enables the timely shipment and delivery of packages to customers.
Our payment service, NdiemaPay has been designed to offer a safe, fast and easy solution to facilitate online payments on our platform, with the intention of integrating additional financial services in the future.
It has partnered with more than 30,000 local African companies and individuals. We facilitate consumer-to-consumer and business-to-consumer sales through our platform.
The company is part of Ndiema Group, a Multi-million conglomerate and a subsidiary of Ndiema Industries Limited.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us; so give us some feedback on management@ndiemaindustries.com. For any sales related questions, kindly send us an email at at shopping@ndiema.market.
Thank you and we hope you enjoy your shopping experience with us.
Payment Methods
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